Definition
TOMs Framework(TOMs)
The National Themes, Outcomes and Measures framework for social value.
TOMs stands for Themes, Outcomes and Measures, a standardised framework developed by Social Value UK/Social Value Portal to help public buyers measure and compare social value commitments consistently. Many councils and central government bodies require bids to be structured against the National TOMs when responding to social value questions.
How the framework is structured
The National TOMs group social value into themes such as jobs, growth, social wellbeing and environmental sustainability. Each theme has outcomes (the change being sought, such as more local employment) and measures (specific, quantifiable metrics used to track delivery, such as number of apprenticeships created or tonnes of carbon saved).
Many buyers assign a proxy financial value to each measure, allowing bids to be compared on a common £-value basis alongside the qualitative narrative.
Using TOMs in a bid response
Where a buyer specifies the National TOMs, suppliers should select measures directly relevant to the contract and geography, quantify each commitment precisely, and explain the delivery method rather than just stating a number.
- Choose measures the supplier can realistically deliver and evidence within the contract term
- Reference the specific TOMs code or measure ID if the buyer's portal requires it
- Avoid generic national CSR figures that are not tied to the contract's location
- Set out how progress will be reported, e.g. via the Social Value Portal or quarterly contract reviews
Frequently asked questions
- Do all UK councils use the National TOMs?
- No, adoption varies. Many councils and NHS trusts use the National TOMs framework or a locally adapted version, while others set entirely bespoke social value criteria. Always check the specific ITT for which framework, if any, is being used before drafting a response.
- Where can suppliers see the National TOMs measures list?
- The Social Value Portal publishes the National TOMs framework, and many buyers link to it directly from the procurement documents or their social value policy. If the tender references TOMs without providing detail, ask the buyer via the clarification process for the specific version being used.
- Is a financial proxy value the same as actual cost?
- No, a proxy value is a notional monetary figure used to compare different types of social value on a common scale, not the actual cost of delivery or a cash payment. It should not be confused with contract price or additional funding provided by the buyer.
Related terms