Cleaning Services for Tanbridge House School

Kim Frater, founder of Bid Trawler
Written by Kim Frater
Former Public Sector Buyer • Founder of Bid Trawler • 40+ years' public sector experience
"I believe public procurement shouldn't be complicated. Every guide I write explains the process in plain English so you can bid with confidence."

3 minute read  •  Updated August 2026

A practical guide to understanding what the buyer really wants and how to build a winning response.

Think about what a school really needs

Yes, you're cleaning a school.

But Tanbridge House School is more than just classrooms and corridors.

It's a place of learning and growth for students.

And a workplace for staff.

The contract covers maintaining a clean and hygienic environment for all.

It's not just about mopping floors and emptying bins.

It's about creating a welcoming and safe space for students and teachers to thrive.

Don't just focus on the basics

Every cleaning service will promise to keep the school tidy.

That's the baseline.

If I were evaluating bids, I'd want to see how you go beyond the basics.

How will you ensure the school is consistently clean, even during peak times like parents' evenings or exams?

And how will you address any specific cleaning requirements unique to Tanbridge House School?

That's what will set your bid apart.

Pay attention to what they say

West Sussex County Council is clear about one thing.

They're not just looking for the cheapest option.

The contract value is £875,000, which suggests a significant investment in quality.

They want good value for money.

But not at the expense of quality.

That means your focus should be on demonstrating high standards of service and reliability.

Remember the people using the space

Tanbridge House School is home to students and staff every day.

Consider their needs when crafting your response.

What would make their daily experience better?

How can you minimise disruption during school hours?

The council will be looking for a contractor who understands the school's environment and can adapt to its needs.

Evidence always beats promises

One thing I noticed when I worked in the public sector was that almost every bidder claimed to deliver an excellent service.

Very few proved it.

If you have evidence, use it.

  • Testimonials from other schools
  • Case studies showing improved cleanliness and satisfaction
  • Performance metrics from similar contracts

These will carry more weight than empty promises.

Consistency is key

Cleaning isn't just a one-off task.

It's a daily commitment.

And maintaining high standards over time is the real challenge.

I'd want to see exactly how you plan to manage staffing, especially during absences or peak periods.

How will you ensure there's no drop in quality?

That's a question every bidder should be prepared to answer.

Show how you'll make life easier for the school

Every contract creates work for the client.

The best contractors reduce that workload.

If I were writing this tender, I'd be explaining how my management processes make life easier for the school administration.

How will you handle complaints or urgent requests?

What systems will you have in place to ensure effective communication?

One thing I'd keep reminding myself

At the heart of this tender are the students and staff.

Every decision, every process should centre around them.

I'd keep asking myself, "Will this make the school a better place for them?"

That's the mindset that wins contracts.

Common mistakes

Avoid submissions that:

  • Promise the lowest price without a focus on quality
  • Lack evidence of past success in similar settings
  • Ignore the unique needs of a school environment
  • Fail to address staffing and resource management
  • Overlook the importance of communication with school staff
  • Assume that basic cleaning tasks will suffice
  • Neglect to outline a plan for peak times and special events

My Final Thoughts

West Sussex County Council is looking for a partner, not just a service provider.

The £875,000 contract value reflects their commitment to quality.

And with education settings, the focus is always on creating the best possible environment for students and staff.

The quality of your written response will be crucial in demonstrating that you understand this.

Thanks for reading.

I hope this guide has helped make public procurement feel a little less daunting. If it has, then it's done its job.

Kim
Founder, Bid Trawler

P.S. Got a question?

If you've got a question about anything you've read, or you're stuck on a tender, just send me an email.

Whether it's a quick question or you simply need pointing in the right direction, I'm always happy to help if I can.

kim@bidtrawler.com

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About our "How to Win This Contract" guides

Our guides are written using publicly available procurement information, including contract notices and published tender documents where available. They are designed to help suppliers understand the buyer's likely priorities and think more strategically about their approach. They are not based on any bidder's confidential submission, bespoke bid strategy or non-public procurement information.

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