Design and Build the Lift Replacement at Longley

Kim Frater, founder of Bid Trawler
Written by Kim Frater
Former Public Sector Buyer • Founder of Bid Trawler • 40+ years' public sector experience
"I believe public procurement shouldn't be complicated. Every guide I write explains the process in plain English so you can bid with confidence."

3 minute read  •  Updated August 2026

A practical guide to understanding what the buyer really wants and how to build a winning response.

Think beyond the mechanics of a lift

When I first looked at this tender, I realised something.

It’s not just about replacing a lift.

It's about ensuring seamless operation for the users of Longley.

The Sheffield Health Partnership University NHS Foundation Trust is looking for a principle design company to handle the lift replacement project.

But if I were evaluating bids, I'd want to see more than just technical competence.

I'd be looking for a partner who understands the hospital environment. Who realises the importance of minimal disruption to daily operations.

Remember who you're trying to convince

This isn't just an engineering project.

It's a critical service for a healthcare setting.

Patients, staff and visitors all rely on the lift for accessibility.

What worries them?

  • Downtime or disruptions
  • Safety and reliability
  • Quick and efficient installations

When crafting your response, demonstrate your understanding of these concerns.

Don't just promise. Prove it.

One thing I noticed in the public sector is that bidders often make grand promises.

Few back them up with evidence.

If I were writing this tender, I'd include:

  • Case studies of similar healthcare projects
  • Client testimonials
  • Data on past project timelines and budgets
  • Certifications and safety records

Evidence always beats promises.

Pay attention to what they say

The value of this contract is clear: £400,000.

But what's more telling is the buyer's emphasis on being a principle design company.

That means they're looking for leadership in both design and build.

They’re not just buying a lift. They're buying expertise and project management.

Make sure your submission reflects this dual role.

Minimising disruption is key

Hospitals can't afford lengthy disruptions.

They need services to continue without a hitch.

I'd focus my submission on:

  • Detailed project timelines
  • Phased installation plans
  • Strategies for maintaining access during works
  • Communication plans to keep hospital staff informed

Build long-term reliability into your design

A lift isn't just for today. It's for the years to come.

Think about the long-term reliability of your design.

How will you ensure the lift remains operational and safe?

Consider:

  • Maintenance schedules
  • Remote monitoring capabilities
  • Training for on-site staff
  • Warranties and post-installation support

Trust matters as much as technology

The Trust isn’t just looking for a technical solution.

They want a partner they can rely on.

Demonstrate your commitment to building a strong relationship.

Show them you’ll be there for the long haul. Not just during the installation, but throughout the life of the lift.

One thing I'd keep reminding myself

Throughout the bidding process, I'd keep one question in mind:

"How will my solution make life easier for the hospital?"

Every part of your submission should answer this.

From design to installation to maintenance, show them that your approach is built around their needs.

Common mistakes

Avoid submissions that:

  • Focus solely on technical specifications without addressing user impact
  • Lack evidence to back up claims
  • Ignore the importance of minimal disruption
  • Fail to demonstrate understanding of the healthcare environment
  • Provide generic project timelines without detail
  • Overlook long-term maintenance and support

My Final Thoughts

This tender is about more than just replacing a lift.

It's about ensuring the seamless operation of a vital service in a healthcare environment.

With a contract value of £400,000, the Trust is investing in both technology and reliability.

Your written submission needs to reflect this.

Quality will be paramount, so focus on detailed, evidence-backed responses that show you understand the complexities of working in a hospital setting.

Thanks for reading.

I hope this guide has helped make public procurement feel a little less daunting. If it has, then it's done its job.

Kim
Founder, Bid Trawler

P.S. Got a question?

If you've got a question about anything you've read, or you're stuck on a tender, just send me an email.

Whether it's a quick question or you simply need pointing in the right direction, I'm always happy to help if I can.

kim@bidtrawler.com

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About our "How to Win This Contract" guides

Our guides are written using publicly available procurement information, including contract notices and published tender documents where available. They are designed to help suppliers understand the buyer's likely priorities and think more strategically about their approach. They are not based on any bidder's confidential submission, bespoke bid strategy or non-public procurement information.

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