PRE00406_Internal Audit Services

Kim Frater, founder of Bid Trawler
Written by Kim Frater
Former Public Sector Buyer • Founder of Bid Trawler • 40+ years' public sector experience
"I believe public procurement shouldn't be complicated. Every guide I write explains the process in plain English so you can bid with confidence."

3 minute read  •  Updated August 2026

A practical guide to understanding what the buyer really wants and how to build a winning response.

Don't just audit, add value

When I look at a tender like this, I'm reminded that Pool Re isn't simply looking for someone to tick boxes.

They're looking for a partner.

A partner who can not only audit their processes but also drive improvements.

The service covers internal audit services for Pool Re Services Limited, based in London, over a term starting 11 January 2027 and potentially extending to 10 January 2032.

Think about the end user

Every audit impacts someone.

The staff who run the day-to-day operations.

The management team who make strategic decisions.

If I were evaluating bids, I'd want to see how your audit services will make life easier for these people.

The audit findings should be actionable and lead to tangible improvements.

Evidence over promises

One thing I noticed when I worked in the public sector was that every bidder claimed to deliver excellent audit services.

But very few proved it.

If I were writing this tender, I'd be building my submission around:

  • Case studies of past audits and the improvements they led to
  • Client testimonials that speak to your ability to add value
  • Examples of how you've managed complex audit processes

Pay attention to what they say

Pool Re makes it clear in their notice that they're appointing a single tenderer.

This isn't about the lowest price; it's about the best fit for their needs.

If I were you, I'd focus on demonstrating how you can meet those needs in a way that no other bidder can.

Consistency is key

Remember, this contract could last up to five years.

That's a long time.

I'd want to see exactly how you'll maintain high standards throughout the contract term.

Think about staffing, training and how you'll ensure continuity even when team members change.

Show how you'll make life easier for Pool Re

Every contract creates work for the client.

The best contractors reduce that workload.

Explain how your processes and systems will streamline their operations.

Make it clear that you're not just offering an audit but a service that enhances their overall efficiency.

Understand their risks

In finance and insurance, risk is always a key concern.

If I were in your shoes, I'd be building my submission around the specific risks Pool Re faces.

Demonstrate your understanding of these risks and how your audit services can help mitigate them.

One thing I'd keep reminding myself

At the end of the day, this is about more than just numbers and reports.

It's about people.

Real people making decisions based on the insights you provide.

I'd want every part of my submission to reflect my understanding of that fact.

Common mistakes

Avoid submissions that:

  • Focus solely on compliance without considering improvement
  • Lack specific examples or evidence of past successes
  • Ignore the importance of maintaining high standards over time
  • Fail to address the specific risks faced by Pool Re
  • Overlook how the audit will impact staff and management
  • Don't clearly outline how you'll reduce the client's workload
  • Rely on promises without backing them up with proof

My Final Thoughts

Pool Re is looking for more than just an auditor.

They're looking for a partner who can drive improvement and add value.

This contract, valued at £1, is about quality, not quantity.

The initial term is three years, extendable to five.

That means every word in your submission matters.

With an emphasis on quality and fit, I'd be ensuring my written submission is as strong as possible.

Thanks for reading.

I hope this guide has helped make public procurement feel a little less daunting. If it has, then it's done its job.

Kim
Founder, Bid Trawler

P.S. Got a question?

If you've got a question about anything you've read, or you're stuck on a tender, just send me an email.

Whether it's a quick question or you simply need pointing in the right direction, I'm always happy to help if I can.

kim@bidtrawler.com

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About our "How to Win This Contract" guides

Our guides are written using publicly available procurement information, including contract notices and published tender documents where available. They are designed to help suppliers understand the buyer's likely priorities and think more strategically about their approach. They are not based on any bidder's confidential submission, bespoke bid strategy or non-public procurement information.

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