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  3. Repairs and Maintenance Service - Longton Market External Refurbishment Works - CRN/2026/360

Repairs and Maintenance Service - Longton Market External Refurbishment Works - CRN/2026/360

Kim Frater, founder of Bid Trawler
Written by Kim Frater
Former Public Sector Buyer • Founder of Bid Trawler • 40+ years' public sector experience
"I believe public procurement shouldn't be complicated. Every guide I write explains the process in plain English so you can bid with confidence."

2 minute read  •  Updated October 2026

A practical guide to understanding what the buyer really wants and how to build a winning response.

Don't just focus on repairs

Stoke-on-Trent City Council isn't just asking for repairs to Longton Market Hall.

They're entrusting the refurbishment of a Grade II Listed Building within a conservation area.

That changes everything.

It's not just about fixing walls or replacing tiles.

It's about preserving heritage while ensuring functional improvements.

The contract covers the repair and maintenance of the external fabric of Longton Market Hall, fronting The Strand and Transport Lane.

Consider the character of the building

This isn't just any building.

It's a Grade II Listed Building.

That means the materials you use, the techniques you employ and the specialists you choose matter.

Standard repair methods won't cut it.

I'd be detailing how I've handled similar projects and how I respect the historical significance of such sites.

Show you understand conservation requirements

The Longton Conservation Area has specific regulations.

You can't just go in with a hammer and nails.

I'd want to demonstrate a thorough understanding of local conservation requirements.

That means addressing any planning permissions or special licences needed.

Show the Council you've done your homework.

Think about the people using the market

Longton Market isn't just a building.

It's a hub for the community.

Traders, shoppers and local residents all rely on it.

I'd be thinking about minimising disruption during the works.

How will you ensure the market remains accessible and safe?

Think about phasing the works to keep the market operational.

Pay attention to what they say

Stoke-on-Trent City Council is clear about their priorities.

This isn't just about price.

It's about the quality of workmanship and the sensitivity of the approach.

They've set a value of £900,000 for the project, which indicates a significant investment in quality and detail.

That's what I'd be focusing on.

Evidence always beats promises

When it comes to proving your ability, evidence is everything.

I'd be showcasing past projects that mirror this one in complexity and sensitivity.

  • Examples of work on listed buildings
  • Testimonials from previous clients
  • Awards or recognitions for conservation efforts
  • Photos or case studies showing the before and after

Don't just say you're capable. Prove it.

Remember the project's timeframe

This is a relatively short contract, running from 10 March 2027 to 17 August 2027.

That means there's no room for delays.

I'd be explaining how I'll manage the project timeline efficiently.

Contingency plans for unexpected challenges would be key.

One thing I'd keep reminding myself

Every decision impacts the community.

From the traders at Longton Market to the visitors who appreciate its historical charm.

I'd constantly ask, "How will this action affect them?"

That's the question that should guide every choice.

Common mistakes

Avoid submissions that:

  • Overlook the building's Grade II status
  • Ignore local conservation regulations
  • Fail to consider the impact on market users
  • Lack evidence of past similar projects
  • Offer generic plans without site-specific details
  • Underestimate the importance of project timeline
  • Neglect to mention contingency plans

My Final Thoughts

Stoke-on-Trent City Council is looking for a partner who can balance heritage preservation with practical refurbishment.

They're investing £900,000 over a few months and that investment speaks volumes about the quality they expect.

With quality likely carrying significant weight, your written submission must be rich in detail and evidence.

Thanks for reading.

I hope this guide has helped make public procurement feel a little less daunting. If it has, then it's done its job.

Kim
Founder, Bid Trawler

P.S. Got a question?

If you've got a question about anything you've read, or you're stuck on a tender, just send me an email.

Whether it's a quick question or you simply need pointing in the right direction, I'm always happy to help if I can.

kim@bidtrawler.com

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About our "How to Win This Contract" guides

Our guides are written using publicly available procurement information, including contract notices and published tender documents where available. They are designed to help suppliers understand the buyer's likely priorities and think more strategically about their approach. They are not based on any bidder's confidential submission, bespoke bid strategy or non-public procurement information.

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