CHIC Roofing Framework
A practical guide to understanding what the buyer really wants and how to build a winning response.
This isn't just about roofing
When I look at a framework like this, I see more than just roofing.
Communities & Housing Investment Consortium Ltd (CHIC) isn't simply looking for someone to fix roofs.
They're after partners who can handle everything from minor repairs to complex roofing projects across residential, public and commercial properties.
It's about reliability and trust over four years.
The framework is split into three workstreams within each Lot: Repairs/Cyclical Maintenance, Planned Roofing Replacements and Complex Roofing Projects.
They cover all types of roofing — pitched, flat and specialist.
Getting on the framework is just the start
Winning a place on this framework is a real competition.
It’s the first step, not the end goal.
This is about securing a spot to be considered for future call-offs.
You'll need to write your submission to win that place, not to win a specific roofing job.
Think of the framework as your ticket to the game, not the final score.
Pay attention to what they say
CHIC's framework is clear on one thing: quality matters.
With a total value of £158 million, this isn't a small undertaking.
The framework runs from March 2027 to March 2031, and they're looking for suppliers who can maintain high standards throughout.
They mention "repairs/cyclical maintenance" alongside "complex roofing projects".
What does that tell you?
They need partners who can adapt to varying project scales and complexities.
Don't just promise — prove it
This is where evidence comes in.
Every bidder will promise great service.
Few will back it up.
If you've got evidence of:
- Successful completion of similar projects
- Consistent delivery of quality work
- Strong client testimonials
- Robust health and safety records
Use it.
Evidence always beats promises.
Think about the people under the roofs
It's easy to focus on the technical side.
But remember who's living and working under those roofs.
People in residential dwellings, public and commercial spaces.
They want minimal disruption and maximum safety.
I'd write my submission with these people in mind.
How will you ensure their comfort and safety during projects?
Consistency over four years
This framework spans four years.
Consistency is key.
How will you manage staffing, training and quality control over that time?
I'd want to see a plan for maintaining standards, even with staff turnover or absences.
The buyer will be thinking about this.
Direct awards and further competition
Once on the framework, work isn't guaranteed.
You'll face further mini-competitions to win call-offs.
Or, if you're lucky, you might get a direct award.
For direct awards, they’ll look for ease, reliability and competitive pricing.
Further competitions will test your ability to quickly turn around detailed bids.
Being ready for both is crucial.
Don't overreach with lots
This framework is divided into lots.
Each with different demands.
Bid where you can genuinely deliver.
Overreaching won't just hurt your chances here; it might affect your reputation in future competitions.
One thing I'd keep reminding myself
At the end of the day, this framework is about making things easier for the buyer.
Reducing their workload.
Ensuring high-quality roofing solutions.
I'd keep asking myself:
"How will my approach make this buyer's life easier?"
Common mistakes
Avoid submissions that:
- Overpromise without evidence
- Ignore the need for consistency over four years
- Fail to address both direct award and further competition scenarios
- Overreach across too many lots
- Neglect the human element of those living or working under the roofs
- Assume the framework guarantees work
- Omit a clear plan for managing staff and quality control
- Lack a focus on safety and minimal disruption
My Final Thoughts
CHIC is looking for partners they can trust across various roofing needs.
With a framework value of £158 million over four years, the scale is significant.
Quality and reliability are key.
The framework runs from March 2027 to March 2031, and with no guarantee of work, your submission must shine.
Remember, the buyer is not obliged to accept the lowest price.
The emphasis is on quality.
Make sure your written submission reflects that.
Thanks for reading.
I hope this guide has helped make public procurement feel a little less daunting. If it has, then it's done its job.
P.S. Got a question?
If you've got a question about anything you've read, or you're stuck on a tender, just send me an email.
Whether it's a quick question or you simply need pointing in the right direction, I'm always happy to help if I can.
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Our guides are written using publicly available procurement information, including contract notices and published tender documents where available. They are designed to help suppliers understand the buyer's likely priorities and think more strategically about their approach. They are not based on any bidder's confidential submission, bespoke bid strategy or non-public procurement information.