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  3. CM3540 Ozone Maintenance & Minor Capital Works

CM3540 Ozone Maintenance & Minor Capital Works

Kim Frater, founder of Bid Trawler
Written by Kim Frater
Former Public Sector Buyer • Founder of Bid Trawler • 40+ years' public sector experience
"I believe public procurement shouldn't be complicated. Every guide I write explains the process in plain English so you can bid with confidence."

2 minute read  •  Updated October 2026

A practical guide to understanding what Yorkshire Water really wants and how to secure a place on this framework.

Think about what Yorkshire Water is really buying

This isn't just about maintenance.

Yorkshire Water is looking for partners to handle the whole lifecycle of their ozone-generation systems.

From maintenance and emergency response to upgrades and minor capital works.

Yes, the surface service is maintenance.

But the real value is in ensuring seamless operation of the ozone process-plant estate.

The framework's scope in plain English

Yorkshire Water is seeking a framework to cover planned and reactive maintenance, technical support and minor capital works.

It’s a comprehensive approach that includes asset inspections, fault diagnosis, breakdown repair and even obsolescence management.

But don't forget — major design-and-build schemes are not part of this scope.

Those remain with Yorkshire Water's Tier 1 suppliers.

Winning a place is the first win

This framework isn't a promise of work.

Winning a place on the framework is the first step.

It's a mini-competition in itself.

Once you're on, you'll compete for call-offs through further competitions or direct awards.

That's where the real work comes in.

Pay attention to what they say

Yorkshire Water spells out the importance of "end-to-end planned and reactive maintenance".

They’re clear that this isn’t just about fixing breakdowns.

It's about managing the entire lifecycle of their ozone systems.

From critical spares to performance validation.

That's what you need to show in your submission.

Evidence always beats promises

When I worked in the public sector, I saw many companies promise the earth.

But what really stood out were those who backed up their claims with evidence.

For this framework, think about including:

  • Case studies of similar maintenance and capital works
  • Testimonials from previous clients
  • Data showing past performance and reliability
  • Clear examples of emergency response capabilities

That's how you build trust.

Direct award versus competition

On a framework, work can be awarded directly or through further competition.

For direct awards, being easy to find, reasonably priced and known for reliability gives you an edge.

In further competitions, it's about tailoring your response to the specific call-off.

Be ready to pivot quickly and show why you're the best fit for each piece of work.

Don't overlook the people using the systems

Remember, these systems support Yorkshire Water's core operations.

The people relying on them are the engineers and operators who keep everything running smoothly.

Think about how your support makes their jobs easier.

Your submission should reflect an understanding of their needs and concerns.

Consistency over the whole term

One of the hardest parts of framework work is maintaining consistency over several years.

Think about staffing.

Not just recruitment but retention.

Performance reviews, annual leave, sickness — they all impact service delivery.

I'd want to see a comprehensive plan for keeping standards high over the entire framework duration.

My Final Thoughts

Yorkshire Water isn't just looking for a maintenance provider.

They're seeking a partner who can manage and enhance their ozone systems over the long term.

This framework runs from 31 March 2027 to 31 March 2030, with potential extensions to 2032.

With a value of £216,378,718, quality and reliability will be key.

Securing a place means demonstrating you can handle the full scope with confidence.

Thanks for reading.

I hope this guide has helped make public procurement feel a little less daunting. If it has, then it's done its job.

Kim
Founder, Bid Trawler

P.S. Got a question?

If you've got a question about anything you've read, or you're stuck on a tender, just send me an email.

Whether it's a quick question or you simply need pointing in the right direction, I'm always happy to help if I can.

kim@bidtrawler.com

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About our "How to Win This Contract" guides

Our guides are written using publicly available procurement information, including contract notices and published tender documents where available. They are designed to help suppliers understand the buyer's likely priorities and think more strategically about their approach. They are not based on any bidder's confidential submission, bespoke bid strategy or non-public procurement information.

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