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  3. Epistaxis Device

Epistaxis Device

Kim Frater, founder of Bid Trawler
Written by Kim Frater
Former Public Sector Buyer • Founder of Bid Trawler • 40+ years' public sector experience
"I believe public procurement shouldn't be complicated. Every guide I write explains the process in plain English so you can bid with confidence."

3 minute read  •  Updated October 2026

A practical guide to understanding what the buyer really wants and how to build a winning response.

Think beyond the product

When I look at this tender, I see a common trap.

It's easy to focus solely on the epistaxis device itself.

But if I were evaluating bids, I'd want to see something more.

I'd be looking for assurance that the supply chain is robust, that deliveries will be consistent and that your team understands the clinical importance of the device.

This contract covers the supply of epistaxis devices to The Shrewsbury and Telford Hospital NHS Trust from 1 January 2027 to 31 December 2029. It's a straightforward consumable supply, but the trust is looking for a partner, not just a supplier.

Quality over quantity

The value of the contract is £3,563.

It's not a large amount, but that doesn't mean quality is any less important.

In a medical setting, the reliability of supplies can be critical.

I'd focus on demonstrating the quality assurance processes in place to ensure every device is up to standard.

Explain how you handle quality control and what steps you take to rectify any issues before devices reach the hospital.

Pay attention to what they say

The buyer, The Shrewsbury and Telford Hospital NHS Trust, isn't just buying devices. They're buying peace of mind.

They need to know that the devices will be available when needed and that they can rely on the supplier to meet their requirements without fuss.

Highlight how you plan to meet these needs and any past experiences with similar contracts that show your ability to deliver.

Evidence always beats promises

I can't emphasise this enough.

Promises sound good, but evidence is what convinces.

If you've supplied similar devices before, showcase those experiences.

Provide references or case studies that demonstrate your success in delivering on time and meeting specifications. Evidence of past performance can carry significant weight.

Don't underestimate the importance of logistics

Logistics might sound mundane, but it's crucial here.

The hospital needs these devices regularly. A delay can have real consequences.

Outline your logistics plan in detail.

How will you ensure timely delivery?

What contingency plans are in place in case of disruptions?

That's what I'd want to see.

Think about the people using the device

These devices aren't just products on a shelf. They're tools used by medical professionals in potentially stressful situations.

Consider the user experience.

Is the device easy to use?

Are there any features that enhance its utility in a clinical setting?

Show that you understand the context in which these devices are used.

Hold standards over the whole term

Consistency is key in any supply contract.

I'd like to see how you plan to maintain high standards throughout the contract duration.

What systems do you have in place to monitor performance?

How do you deal with any issues that arise?

Consistency over the full term is often the hardest thing to deliver.

One thing I'd keep reminding myself

This isn't just about supplying a device. It's about supporting healthcare professionals in delivering patient care.

Every answer you provide should lead back to this question:

How does this help the hospital and its staff provide better care?

Common mistakes

Avoid submissions that:

  • Focus solely on the technical specifications of the device
  • Ignore the importance of logistics and delivery schedules
  • Fail to provide evidence of past performance
  • Overlook the user experience of the medical staff
  • Assume the contract value diminishes the importance of quality
  • Underestimate the need for a robust quality control process

My Final Thoughts

When I look at this tender, I see an opportunity to not just supply a device, but to build a relationship with The Shrewsbury and Telford Hospital NHS Trust.

The contract value is £3,563, which may seem modest, but the impact of reliable supply is significant.

Quality is what they're buying, and it carries the weight in your written submission.

Thanks for reading.

I hope this guide has helped make public procurement feel a little less daunting. If it has, then it's done its job.

Kim
Founder, Bid Trawler

P.S. Got a question?

If you've got a question about anything you've read, or you're stuck on a tender, just send me an email.

Whether it's a quick question or you simply need pointing in the right direction, I'm always happy to help if I can.

kim@bidtrawler.com

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About our "How to Win This Contract" guides

Our guides are written using publicly available procurement information, including contract notices and published tender documents where available. They are designed to help suppliers understand the buyer's likely priorities and think more strategically about their approach. They are not based on any bidder's confidential submission, bespoke bid strategy or non-public procurement information.

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