PKC13738 - Domestic & Commercial Removals and Storage Framework
A practical guide to understanding what the buyer really wants and how to build a winning response.
The real focus isn't just moving boxes
When you first look at this framework, it's easy to think it's all about trucks, boxes and storage units.
But that's just the mechanics.
Perth & Kinross Council isn't just looking for someone to move contents from A to B.
They're looking for reliability, flexibility and someone who can handle both domestic and commercial moves with care and professionalism.
The contract covers domestic and commercial removals and storage services, with a total value of £480,000 over a period of 1,440 days.
Remember, this is a framework, not a guaranteed workload.
Think about what the Council worries about
The Council's biggest concern will be the disruption caused by removals.
Whether it's moving a family or an office, they need a supplier who can minimise stress and hassle.
If I were evaluating bids, I'd be thinking about:
- How you'll handle last-minute changes
- Your ability to manage different types of moves
- How you'll ensure the safety and security of items
- Your experience with both domestic and commercial clients
That's what I'd want to see addressed in your submission.
Don't just list your equipment
Every removal company has trucks and storage facilities.
What sets you apart is how you use them.
Describe how you plan and execute moves.
Talk about your team, their training and how you manage logistics on the day.
Remember, the Council is interested in your processes and how you make life easier for them.
Evidence always beats promises
One thing I noticed when I worked in the public sector was that almost every bidder claimed to deliver an excellent service.
Very few proved it.
If you have evidence, use it.
- Case studies of past moves
- Client testimonials and references
- Statistics on your reliability and punctuality
- Certifications or training your staff have completed
These are powerful tools in your submission.
Pay attention to what they say
The Council makes it clear that you don't need to cover all service types to win a place on the framework.
This is important.
You can focus on what you do best, whether it's small domestic moves, large commercial relocations or storage solutions.
This is your chance to showcase your strengths.
Remember you're competing for a place, not a job
This framework is a mini-competition.
Your submission needs to win you a spot on the list.
Once you're on it, you'll have the chance to compete for call-off contracts.
These will be the real jobs where the money is made.
Make sure your submission is about showing your capability and reliability over the long term.
Show how you'll handle the whole term
Consistency is key.
This framework is 1,440 days long.
The Council will want to know you can deliver the same high standard throughout.
I'd want to see how you manage staff absences, handle peak periods and keep your equipment in top condition.
Details matter here.
One thing I'd keep reminding myself
At the end of the day, this is about people.
Whether you're moving a single flat or an entire office block, you're dealing with people's lives and livelihoods.
I'd keep asking myself, "How does this make life easier for the people involved?"
If every part of your submission answers that, you're on the right track.
Common mistakes
Avoid submissions that:
- Focus too much on equipment lists and not enough on process
- Fail to provide evidence of past success
- Ignore the importance of customer service and care
- Overstate your capacity beyond what you can realistically deliver
- Miss the opportunity to showcase your niche strengths
- Ignore the framework's emphasis on flexibility and capability
- Provide generic responses that don't speak to the Council's specific needs
My Final Thoughts
Perth & Kinross Council is seeking partners they can trust over the next few years.
They're not just looking for movers.
They're looking for reliable partners who can deliver consistent quality.
The framework has a total value of £480,000, which means quality and reliability are crucial.
Price matters, but the ability to handle the full term and demonstrate capability will carry significant weight in your submission.
Thanks for reading.
I hope this guide has helped make public procurement feel a little less daunting. If it has, then it's done its job.
P.S. Got a question?
If you've got a question about anything you've read, or you're stuck on a tender, just send me an email.
Whether it's a quick question or you simply need pointing in the right direction, I'm always happy to help if I can.
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Our guides are written using publicly available procurement information, including contract notices and published tender documents where available. They are designed to help suppliers understand the buyer's likely priorities and think more strategically about their approach. They are not based on any bidder's confidential submission, bespoke bid strategy or non-public procurement information.