Voids & Minor Works Framework
A practical guide to understanding what Bernicia Group really wants and how to build a winning response.
Think about what Bernicia is really buying
When you first look at this tender, you might think it's all about the physical work on properties.
But dig a little deeper.
What Bernicia is really after is a partner who can keep their housing stock in top shape, quickly turning around voids to make them lettable.
It's about speed and quality.
Not just about construction tasks.
The contract covers a wide range of activities across the North East, from refurbishments to compliance-related work. Bernicia wants these properties ready for new tenants as fast as possible, meeting their Lettable Standard.
You're bidding for a place, not a promise
This is a framework.
That means you're competing to be on a list of trusted suppliers for the future.
There's no guaranteed work, but winning a place is the first big step.
Once you're on the framework, you'll have the chance to secure call-off contracts.
These can come through direct awards or mini-competitions between framework suppliers.
Pay attention to what they say
Bernicia Group places a strong emphasis on bringing properties up to standard quickly.
They don't want properties sitting empty.
They want them back in use, generating income and providing homes.
The tender's focus on "quickly and efficiently" re-letting properties tells you exactly what they value.
I'd make sure my submission showed how I deliver fast turnaround times without compromising on quality.
Remember the people living in these homes
It's easy to get caught up in the mechanics of the works.
But at the end of the day, these are homes for real people.
Your submission should reflect that understanding.
Show how your work improves lives by creating safe, comfortable and welcoming environments.
Evidence always beats promises
One thing I learned during my time in the public sector is that evidence speaks louder than words.
Bernicia will be looking for proof that you can deliver.
- Past projects completed on time and within budget
- Testimonials from satisfied clients
- Examples of similar work you've done
- Real data on your turnaround times
- Awards or recognitions in your field
You're not just fixing buildings
It's about providing solutions.
Bernicia’s needs are diverse: damp and mould remediation, fire safety improvements and more.
Each type of work has its own challenges.
Your response should demonstrate your expertise across these varied requirements.
Consistency over the long haul
This framework could last several years.
Consistency is key.
Bernicia will want to know that your high standards won't slip over time.
Your plan for managing staff absences, maintaining quality and ensuring smooth communication should be crystal clear.
Show them you understand their worries
Bernicia’s main concerns will be about minimizing void periods and ensuring tenant safety and satisfaction.
Address these directly.
Explain how you’ll reduce void times and keep properties safe and compliant.
My Final Thoughts
Bernicia is looking for a partner who can deliver quality and speed, turning voids into lettable homes quickly.
The framework is valued at £26,500,000, which includes VAT, but remember, this is a shared ceiling across all suppliers.
Your written submission should focus on quality, as this is what will set you apart in the initial mini-competition to secure a place on the framework.
Thanks for reading.
I hope this guide has helped make public procurement feel a little less daunting. If it has, then it's done its job.
P.S. Got a question?
If you've got a question about anything you've read, or you're stuck on a tender, just send me an email.
Whether it's a quick question or you simply need pointing in the right direction, I'm always happy to help if I can.
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Our guides are written using publicly available procurement information, including contract notices and published tender documents where available. They are designed to help suppliers understand the buyer's likely priorities and think more strategically about their approach. They are not based on any bidder's confidential submission, bespoke bid strategy or non-public procurement information.